Prevent customer churn and boost ROI with Synter.ai's DialogEngine™. Our advanced communication intelligence platform helps you deliver personalised, effective interactions at scale, tackling the $75 billion annual cost of poor communication.
Global cost of poor customer service
Communication intelligence market size in 2025
Customer switch rate due to poor communication
RoI on communication initiatives with Synter.ai
Ineffective customer communication leads to lost opportunities and damaged reputations. Research shows poor communication costs US businesses $75 billion annually, with 68% of customers switching due to subpar interactions (NewVoiceMedia, Project.co). It adds $3,115 per employee yearly in complaint-handling costs. Synter.ai transforms this with AI-driven communication intelligence, ensuring every interaction is optimised for success.
Following calculator is populated with the industry average data for US. Please enter your Monthly Details to see revenue loss and RoI estimates
Revenue loss because of communication related issues
RoI with Synter.ai
Leverage AI to segment audiences in real-time based on behaviour and qualitative data.
Benefit: Deliver targeted messages that resonate, reducing churn and increasing engagement.
AI continuously runs A/B tests to refine communication strategies across channels.
Benefit: Achieve higher conversion rates with adaptive messaging.
Conduct structured, bias-free conversations for deep customer insights instantly.
Benefit: Replace surveys with rich, actionable data for strategies.
Use Generative AI to create proposals, contracts, and reports instantly.
Benefit: Save up to 70% in prep time, focusing on high-value tasks.
Automate SOC 2/GDPR/CCPA compliance in data handling processes.
Benefit: Scale globally with confidence, ensuring compliant practices.
Synchronise communications across email, social, and CRM seamlessly.
Benefit: Provide unified customer experiences, eliminating silos.
Synter.ai stands out by addressing the root causes of poor customer communication, unlike competitors focused on sales automation:
The communication intelligence market is expanding rapidly, projected to reach $135 billion by 2034 (Market Research Future). Position your organization at the forefront with Synter.ai's cutting-edge solutions, leveraging AI to lead this revolution. Deliver personalized, efficient communication at scale and watch customer satisfaction and retention rates soar, saving your business from billions in losses.
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